Privacy Policy

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Privacy Policy for Kindred Spirit Pet Care

Last Updated: Nov. 14, 2025

1. Introduction

Welcome to Kindred Spirit Pet Care. We are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [kindredspiritpetcare.com] and use our services.

Please read this policy carefully. By using our website and services, you consent to the practices described here.

2. Information We Collect

We collect information that you voluntarily provide to us, as well as some data automatically from your visit.

A. Information You Provide Directly:

• Contact Information: Your name, email address, phone number, and home address.

• Pet Information: Your pet's name, breed, age, health conditions, behavioral notes, and veterinary details.

• Booking Information: Service dates, access instructions to your home, and specific care requests.

• Payment Information: Billing address and payment details. Note: We use third-party payment processors (like Stripe or PayPal), and we do not store your full credit card numbers on our servers.

B. Information Collected Automatically:

• Technical Data: Your IP address, browser type, operating system, and device information.

• Usage Data: Pages you view, links you click, and the time and date of your visits. This is often collected through cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, schedule, and manage our pet care services.

• To communicate with you about your bookings, send updates, and respond to your inquiries.

• To process your payments and send you invoices.

• For internal purposes such as data analysis, improving our services, and developing new features.

• To send you marketing and promotional communications (you can opt-out at any time).

• To ensure the safety of our staff, your pets, and your property.

• To comply with legal obligations.

4. How We Share Your Information

We value your trust and do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With Your Consent: For purposes you have specifically permitted.

• Service Providers: With trusted third parties who assist us in operating our website and providing services (e.g., our booking software provider, payment processors). These parties are obligated to keep your information confidential.

• Legal Requirements: If required to do so by law or in response to a valid legal process.

• Safety and Emergencies: To protect the rights, property, or safety of Kindred Spirit Pet Care, our clients, pets, or the public, including sharing with your veterinarian in an emergency.

5. Cookies and Tracking Technologies

Our website may use "cookies" to enhance your experience. A cookie is a small file placed on your device. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly if you do so.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal data, such as:

• Access: The right to request copies of the personal data we hold about you.

• Correction: The right to correct inaccurate or incomplete data.

• Deletion: The right to request that we delete your personal data, subject to certain legal exceptions.

• Opt-Out: You can unsubscribe from our marketing emails at any time by using the "unsubscribe" link in the email or by contacting us directly.

To exercise any of these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to other sites, such as your veterinarian or pet product recommendations. We are not responsible for the content or privacy practices of these external sites.

9. Policy for Children

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: kindredspiritpetcare@gmail.com
Phone: (541)706-1544
Mailing Address: 60742 Bristol Way, Bend, OR 97702